Beef with Plaync usability - Guild Wars Forums

Robinhood · Aug 21, 2007, 03:37 AM // 03:37

Hi guys,

Anyone mind telling me how the fvcking hell you change the email associated with your gw account? Navigating through the stupid plaync is so damn frustrating. I can't find anything on that site. For example, can't find a way to change the email used to login to GW, can't find their stupid contact support email to ask, submitting a new question to ask about my above problem prompts you to create a new account -- despite the fact that I already made an account profile for my gw login! I mean come on, wtf?!

I know I changed it once before in the past and it was probably in game under edit account options. Now I cannot seem to find anyway to do that in the client. Anet should just go back to the old way of managing our accounts, so much simpler that way and more intuitive.

Now I go through link after link starting with the support section in guildwars.com and end up in plaync.com somewhere. I find a support phone# for normal business hours and no contact email to be found anywhere.

ANet please make this thing more usable ffs!

Ok now if anyone knows someway to do what I'm looking for please tell me because I am at a loss here.

Thanks

Robinhood · Aug 22, 2007, 04:14 AM // 04:14

*bump* for a reply

Nightmare_Pwner · Aug 22, 2007, 04:23 AM // 04:23

Thats what Im wondering too. And it really pisses me off. They make it so much harder to do a Simple Task.

But When i wish to Change My password I go threw all that Account Crap and When it asks me to Put in a CD-Key from my Gw Game They ALL Dont Work. It said its Invalid so im stuck here unable to Change my GOD DAM Email Acc log in OR my Password.

Anet Can RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GOin kiss my Ass.
\

Lets Hope someone has an Answer that actully works not just somethin stuipd

Tsunami Rain · Aug 22, 2007, 05:50 AM // 05:50

Quote:

Originally Posted by Nightmare_Pwner

Anet Can RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GOin kiss my Ass.
\

I understand your frustration as I too have been wanting to change my email for my account however that was a bit inappropriate.

Also, @OP please dont avoid the swear/word filter.

Anyway, from what I have experienced (was hacked before) there is no way to change your email. Your account is tied to your Play NCSOft master account. You can change your password from there, add keys, ect. but after actually talking with NCSoft support on the phone, I dont think there is a way to change your email. Hopefully someone can prove elsewise.

Nightmare_Pwner · Aug 22, 2007, 07:45 AM // 07:45

Lol I dont even got a PlayNC master acc. at least not one that im aware of.

And what i said before lol i think its apportiate

immortius · Aug 22, 2007, 08:58 AM // 08:58

I also believe there is no way to change the username. On the other hand, it is just a username and it isn't used to contact you - there's a separate contact email address used for that.

*Darcy* · Aug 22, 2007, 10:58 AM // 10:58

1. The login email address for an account is the Account Name. Changing that is the equivalent of changing ownership. That is not allowed.

2. You can change the contact email address at any time.

pamelf · Aug 22, 2007, 01:49 PM // 13:49

Unfortunately you can't, and it's really damn annoying. Mine is linked to an email address I don't use anymore.

My question is, what happens when soemone else takes that deleted email account name, and tries to register GW, when it is stuck to my account?

immortius · Aug 22, 2007, 02:02 PM // 14:02

It will tell them that account name is taken, probably. And? Your password is still a secret, non-trivial code over 7 characters in length and containing a combination of characters, digits and special characters, right? :P And they can use a different email address or register via the plaync with a non-email address account name.

Robinhood · Aug 23, 2007, 04:01 AM // 04:01

ok that is utterly stupid. how can anet associate an email change the same as ownership change?? Just because you want to change your email does not mean your selling your acct to someone else!

Very simple scenario, what if the email acct you registered with no longer works for whatever reason? Or perhaps you changed isp so your email address changes etc.

There are lots of reasons why one would want to change their associated email and anet is obligated to put that function back into the game.

If someone finds out the email you used for your gw acct they already got half the puzzle solved in hacking your account...

Seriously, this is retarded, put the damn thing back in please!!

*Darcy* · Aug 23, 2007, 11:23 AM // 11:23

1. The original email is the ACCOUNT NAME (ID) which cannot be changed.

2. The original email address only needs to be valid during the account setup. If you used an email address for your Account Name that is no longer valid, you are now better protected against account theft. You will no longer be giving away your account name with every message sent.

3. Keeping your CONTACT EMAIL current allows ArenaNet/PlayNC to contact you.

4. If you used your widely-known normal email address as your Account Name, then be sure that your password is complicated. Create a second icon and use the password Command Line http://wiki.guildwars.com/wiki/Command_line to prevent a keylogger from getting your password.

Aug 21, 2007, 03:37 AM // 03:37	#1
Robinhood Ascalonian Squire Join Date: Jan 2006 Location: CA Guild: GWU Profession: R/D	Beef with Plaync usability Hi guys, Anyone mind telling me how the fvcking hell you change the email associated with your gw account? Navigating through the stupid plaync is so damn frustrating. I can't find anything on that site. For example, can't find a way to change the email used to login to GW, can't find their stupid contact support email to ask, submitting a new question to ask about my above problem prompts you to create a new account -- despite the fact that I already made an account profile for my gw login! I mean come on, wtf?! I know I changed it once before in the past and it was probably in game under edit account options. Now I cannot seem to find anyway to do that in the client. Anet should just go back to the old way of managing our accounts, so much simpler that way and more intuitive. Now I go through link after link starting with the support section in guildwars.com and end up in plaync.com somewhere. I find a support phone# for normal business hours and no contact email to be found anywhere. ANet please make this thing more usable ffs! Ok now if anyone knows someway to do what I'm looking for please tell me because I am at a loss here. Thanks

Aug 22, 2007, 10:58 AM // 10:58	#7
Darcy Never Too Old Join Date: Jul 2006 Location: Rhode Island where there are no GW contests Guild: Order of First Profession: W/R	1. The login email address for an account is the Account Name. Changing that is the equivalent of changing ownership. That is not allowed. 2. You can change the contact email address at any time. __________________ That's me, the old stick-in-the-mud non-fun moderator. (and non-understanding, also)

Aug 23, 2007, 11:23 AM // 11:23	#11
Darcy Never Too Old Join Date: Jul 2006 Location: Rhode Island where there are no GW contests Guild: Order of First Profession: W/R	1. The original email is the ACCOUNT NAME (ID) which cannot be changed. 2. The original email address only needs to be valid during the account setup. If you used an email address for your Account Name that is no longer valid, you are now better protected against account theft. You will no longer be giving away your account name with every message sent. 3. Keeping your CONTACT EMAIL current allows ArenaNet/PlayNC to contact you. 4. If you used your widely-known normal email address as your Account Name, then be sure that your password is complicated. Create a second icon and use the password Command Line http://wiki.guildwars.com/wiki/Command_line to prevent a keylogger from getting your password. __________________ That's me, the old stick-in-the-mud non-fun moderator. (and non-understanding, also)

Aug 22, 2007, 04:14 AM // 04:14	#2
Robinhood Ascalonian Squire Join Date: Jan 2006 Location: CA Guild: GWU Profession: R/D	bump for a reply

Aug 22, 2007, 04:23 AM // 04:23	#3
Nightmare_Pwner Banned Join Date: Jul 2007 Location: Anime FTW Guild: GUIlD [AMp] Profession: W/Mo	Thats what Im wondering too. And it really pisses me off. They make it so much harder to do a Simple Task. But When i wish to Change My password I go threw all that Account Crap and When it asks me to Put in a CD-Key from my Gw Game They ALL Dont Work. It said its Invalid so im stuck here unable to Change my GOD DAM Email Acc log in OR my Password. Anet Can RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GOin kiss my Ass. \ Lets Hope someone has an Answer that actully works not just somethin stuipd

Aug 22, 2007, 07:45 AM // 07:45	#5
Nightmare_Pwner Banned Join Date: Jul 2007 Location: Anime FTW Guild: GUIlD [AMp] Profession: W/Mo	Lol I dont even got a PlayNC master acc. at least not one that im aware of. And what i said before lol i think its apportiate

Aug 22, 2007, 08:58 AM // 08:58	#6
immortius Krytan Explorer Join Date: Aug 2005 Guild: Black Cats Profession: E/Mo	I also believe there is no way to change the username. On the other hand, it is just a username and it isn't used to contact you - there's a separate contact email address used for that.

Aug 22, 2007, 01:49 PM // 13:49	#8
pamelf Forge Runner Join Date: Aug 2006 Location: Australia Guild: Lost Templars [LoTe] Profession: Me/Mo	Unfortunately you can't, and it's really damn annoying. Mine is linked to an email address I don't use anymore. My question is, what happens when soemone else takes that deleted email account name, and tries to register GW, when it is stuck to my account?

Aug 22, 2007, 02:02 PM // 14:02	#9
immortius Krytan Explorer Join Date: Aug 2005 Guild: Black Cats Profession: E/Mo	It will tell them that account name is taken, probably. And? Your password is still a secret, non-trivial code over 7 characters in length and containing a combination of characters, digits and special characters, right? :P And they can use a different email address or register via the plaync with a non-email address account name.

Aug 23, 2007, 04:01 AM // 04:01	#10
Robinhood Ascalonian Squire Join Date: Jan 2006 Location: CA Guild: GWU Profession: R/D	ok that is utterly stupid. how can anet associate an email change the same as ownership change?? Just because you want to change your email does not mean your selling your acct to someone else! Very simple scenario, what if the email acct you registered with no longer works for whatever reason? Or perhaps you changed isp so your email address changes etc. There are lots of reasons why one would want to change their associated email and anet is obligated to put that function back into the game. If someone finds out the email you used for your gw acct they already got half the puzzle solved in hacking your account... Seriously, this is retarded, put the damn thing back in please!!